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Privacy Policy

We value the trust placed in us by our patients, providers, caregivers, and wider communities. That’s why we take care to ensure your information is safe.

Patient Privacy Practices

For information on our practices regarding the privacy of patient medical information under the Health Information Portability and Accountability Act of 1996 (“HIPAA”), view our Notice of Privacy Practices here.

Data privacy policy

What is this?

This policy describes how WellBe Senior Medical (“WellBe,” “we,” or “us”) may collect information about you through your interactions with us on our website and other applications (“apps”) that contain a link to this statement (collectively, the “Services”). 

If the information collected is patient information, please refer to our Notice of Privacy Practices and not this Data Privacy Policy. 

Who may use the Services?

Our website and other digital platforms are designed for a general audience and are not directed to children under the age of 13. We do not knowingly collect personal information online from any person we know to be under the age of 13. 

What information is collected?

We want you to know what information we may collect about you. Some examples of the de-personalized information collected from our website visitors include: 

  • Aggregate information on what pages are accessed;
  • Address of the website that linked to wellbe.com (referral URL);
  • Date and time user accessed our site;
  • Name and release number of web browser software used;
  • Operating system used;
  • Visitor’s IP address

The personal information we collect comes from a couple of different sources. For more information on how we collect this data, view “How we collect personal information” below. Some examples of personal information collected may include: 

  • Contact information including your name, mailing address, email address, & telephone number
  • Demographic information, such as your age and date of birth

How is information collected?

We collect your personal information when you: 

  • Are attributed to us as a patient by your insurance plan
  • Enter into a treatment relationship with us
  • Request services or information from us
  • Sign up for or interact with our products or services

We automatically collect de-personalized information from visitors to our website using embedded “cookies” or “pixels”. For more information on this technology and how we use it, see “Cookie Policy” section.

When necessary, personally identifiable information (PII) may be gathered from third party sources. This information may include phone numbers, email addresses, and/or mailing addresses.

In some cases, and in all cases required by law, you can update the information you give us. To do this, send us an email at info@wellbe.com

How is information used?

The information we collect about your visit to our website is aggregated and used to determine the number of visitors to our site each day and sources of traffic.

Email addresses provided by visitors are used to respond to comments submitted through our scheduling and more information forms when indicated.

If you submit a request to us to send material that cannot be transmitted electronically, we will need to know your name, email address, and mailing address. We will only store and use that information to fulfill your request.

We may use information collected to present relevant and timely information to you about your access to WellBe’s services.

WellBe Senior Medical does not sell or trade personal information about its website visitors.

How can I get my contact information removed from your files?

To remove yourself from our communications records, please submit your request to us at info@wellbe.com with the following information included:

For purposes of identifying your record correctly, please provide us with:

  1. Your first name and last name
  2. Your birthdate
  3. The information you would like us to remove (e.g. email address, mailing address, phone number, etc). To remove all information from our records, you may simply state that you’d like us to remove all of your information.

After your request has been submitted, we will work with you to remove your requested information as quickly as possible.

 

Cookie Policy

Effective Date: 14-Jun-2024
Last Updated: 14-Jun-2024

What are cookies?

How do we use cookies?

Types of Cookies we use

 
 

Manage cookie preferences

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

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