Healthcare Scams are Common
Healthcare and insurance can be difficult to navigate, especially as we age. Unfortunately, this confusing system, mixed with the desire to stay healthy often makes seniors a frequent target for healthcare scams.
Health insurance and Medicare scams are increasing and evolving, making them harder to catch; but your best defense against these scams is to stay informed. At WellBe, we strive to be a trusted resource, committed to protecting your health and financial well-being.
Red Flags to Watch For
Scammers use tactics designed to pressure you into making quick decisions or giving away personal information. Be suspicious of:
“Free” Services
Be wary of anyone offering “free” health products, tests, or services in exchange for your insurance number or other personal details. While some services are covered, offers you didn’t ask for – especially those that require your personal information first – are almost always scams.
High-Pressure Sales Tactics
If someone is rushing you to make a decision, insists that you act immediately, or threatens to take away your benefits if you don’t comply, it’s likely a scam.
Requests for Personal Information
Never give out your Medicare number, Social Security number, bank information, or other personal data over the phone or email unless you are absolutely sure of the recipient’s legitimacy.
Fake Billing or Charges
Always review your Medicare Summary Notices (MSNs) and Explanation of Benefits (EOBs) from your insurance. Look for services or equipment you didn’t receive. If something looks suspicious, question it.
Your Best Defense: Knowledge and Caution
Guard Your Health Insurance Number: Protect your health insurance card and number the same way you would a credit card.
Verify Everything: If someone calls claiming to be from your insurance, ask for their information, and let them know you’re going to call back by dialing the number on the back of your insurance card.
Never Pay for “Free” Services: If someone asks you to pay for something that Medicare or your insurance covers, it’s a scam. You can call your insurance directly to inquire about any outstanding charges.
Talk to a Trusted Source: If you’re unsure about an offer or a call, discuss it with a trusted family member, friend, or directly with your WellBe provider. We’re here to help you understand your care.
WellBe Helps You Navigate Healthcare
We want you to feel confident in your care. Beyond your medical needs, your WellBe provider is here to help you understand and navigate your healthcare journey. We’re committed to keeping you informed, safe, and healthy, right in the comfort of your home.